From Frustration to Fulfillment: How Prime-One Net Delivered Real Speed to Its First Customer
In November 2024, Prime-One Net broke ground on a mission that had been years in the making: to provide reliable, high-speed internet to communities that had long been underserved. Armed with a vision to disrupt the status quo and improve connectivity for their neighbors, the team began construction on their cutting-edge network. Just two months later, on January 12, 2025, their hard work paid off when they officially connected their very first customer—a moment that marked the beginning of a new era for local internet service.
The Comcast Struggle: A Familiar Story
The story of Prime-One Net’s first customer is one many can relate to. For years, this homeowner had been stuck with Comcast’s so-called “Gig” service, which promised high speeds but consistently fell short. Lagging connections, unreliable service, and speeds that never lived up to the hype were the norm. Like so many others, this customer was frustrated by the lack of options and the inability to get the speeds they needed—whether for work, gaming, or simply staying connected.
That all changed when Prime-One Net entered the picture.
A Game-Changing Connection
On January 12, 2025, Prime-One Net officially delivered its first connection—a blazing 2 Gbps symmetrical speed, with both upload and download capabilities. For the customer, it was a night-and-day difference. Gone were the days of buffering, dropped connections, and empty promises. With Prime-One Net, they experienced the kind of internet service they had only dreamed of: fast, reliable, and consistent.
“It’s like night and day,” the customer shared. “With Comcast, I was constantly frustrated. Now, with Prime-One Net, I finally have the speeds I need—and it’s real. No fake promises, just results.”
Building a Better Future, One Connection at a Time
The journey to this milestone wasn’t easy. Building a new network from scratch required meticulous planning, innovative technology, and a deep commitment to serving the community. For Prime-One Net, the goal was never just about delivering internet—it was about creating a better experience for people who had been let down by the big players in the industry.
“Our first customer represents everything we stand for,” says Samuel Herman, Co-Founder of Prime-One Net. “They were stuck with a service that didn’t meet their needs, and we were able to give them something better. That’s why we started this company—to make a real difference.”
Why This Matters
Prime-One Net’s first connection is more than just a milestone; it’s proof that change is possible. For too long, homeowners without access to fiber optic internet have been left behind by major providers. Prime-One Net is here to change that, starting with their community in Saline, Michigan, and expanding outward.
Their success story is a testament to what’s possible when innovation meets determination. With speeds of 2 Gbps up and down, Prime-One Net has set a new standard for what local ISPs can achieve—and they’re just getting started.
Looking Ahead
As Prime-One Net continues to grow, their mission remains clear: to provide fast, reliable, and affordable internet to those who need it most. With their first customer now enjoying speeds that far exceed anything Comcast could offer, the team is more motivated than ever to keep expanding their reach and improving lives.
For Prime-One Net, this is just the beginning. And for their customers, it’s the start of something better.
